Workforce and government-funded benefits
The Sparkassen Financial Group, with a balance sheet total of around 8.4 billion euros, has announced a new job opportunity for a Service Advisor at Stadt-und Kreissparkasse Erlangen Höchstadt Herzogenaurach. Although specific details about this particular position are not readily available, we can infer some general information based on typical roles within the Sparkassen Financial Group.
Job Role
As a Service Advisor, you would provide customer-oriented advice on banking products and services, support clients in financial decision-making, and act as the first point of contact for customer inquiries and service issues. You would coordinate and facilitate various service processes between clients and internal bank departments, ensuring a high-quality customer experience through professional communication and problem-solving.
Qualifications
While specific qualifications for this exact position are not listed, typical requirements in the Sparkassen Financial Group include completed vocational training in banking or a related field, strong communication and customer service skills, commercial and financial knowledge relevant to retail banking, and often, a higher education entrance qualification. An interest in financial services and a customer-oriented mindset are also essential.
Benefits
Sparkassen Financial Group employers commonly offer work-life balance measures, health, fitness, and wellness programs, opportunities for continuous learning and professional development, competitive compensation and social security benefits, and a stable employment environment with career development in a respected financial institution.
Additional Context
It's worth noting that Sparkassen-Finanzportal GmbH, part of the broader Sparkassen-Finanzgruppe, offers IT and digital services, reflecting the group's emphasis on innovation and service quality. However, this differs from the traditional Service Advisor role.
Limitations
No direct or precise job posting for the Service Advisor role at Stadt- und Kreissparkasse Erlangen Höchstadt Herzogenaurach was found in the current search results. For exact details, it would be best to consult official job listings by Stadt- und Kreissparkasse Erlangen Höchstadt Herzogenaurach or contact their HR department directly.
Job Requirements and Benefits
The job advertisement indicates that the candidate should be able to keep calm in difficult topics, open and friendly, customer and service oriented, have good communication skills, handle common IT programs, and find joy in helping people. The company offers attractive remuneration according to TVÖD-S, company social benefits, an employer-financed company pension scheme, a balanced work-life balance through flexible working hours and the possibility of mobile work, public transport discount, E-bike/bicycle leasing, active health management, healthy nutrition in the company's own canteen, and diverse training and career opportunities, including talent promotion programs.
Application and Contact
The personnel referent Britta Fischer can be contacted for questions about the job advertisement. The company has 40 branches and approximately 850 employees. The job advertisement is filled in accordance with the provisions of the German Social Code IX and the General Equal Treatment Act. Additionally, 15 more jobs are available on the website. The ideal candidate has a training as a bank clerk (m/f/d) or course as a Sparkassen clerk (m/f/d). The candidate will take responsibility for their own customer portfolio.
- To excel as a Service Advisor at Stadt-und Kreissparkasse Erlangen Höchstadt Herzogenaurach within the Sparkassen Financial Group, a solid educational background in banking or a related field, combined with strong communication and customer service skills, commercial and financial knowledge relevant to retail banking, and often, a higher education entrance qualification would be beneficial for career development and self-development.
- In addition to providing customer-oriented advice on banking products and services, supporting clients in financial decision-making, and coordinating service processes between clients and bank departments, pursuing education and self-development opportunities in the areas of finance and business can enhance one's potential for career advancement within the Sparkassen Financial Group, given the group's emphasis on continuous learning and professional development, along with the offered benefits such as competitive compensation, work-life balance, and a stable employment environment.
